Step-By-Step Guide: What To Do when Your Car Breaks Down

On a busy road, in bad weather or when you are already running late for work…car trouble always happens at the wrong time! If your vehicle breaks down, knowing what to do can help keep you and your family safe and get you back on the road sooner. At Glenn’s Towing, we’ve seen it all, and we’re here to help with some tips to guide you through your next roadside emergency.

Stay Calm and Stay Safe
The most important thing to do is to stay calm. Take a breath and asses the situation. If your on a busy road or highway, the top priority is getting yourself and your vehicle to safety. Avoid sudden moves and always use your signals when getting off the road.

Pull Over and Turn on Your Hazard Lights
If your vehicle is still mobile, try to pull as far off to the right shoulder as possible or to a safe parking area. Turn on your hazard lights immediately to alert other drivers that you are in distress. This is especially important at night, on busy roads or in bad weather.

Stay Inside the Vehicle (If Safe)
Unless you are in immediate danger (like smoke or a fire), it is sometimes safest to stay inside your vehicle with your seatbelt on until help arrives (especially on busy highways). Standing outside your car on a busy road can be very dangerous.

Don’t Accept Help from Just Anyone
There are plenty of well meaning strangers who may offer assistance in times of distress. While often it is ok to accept help, unfortunately, in today’s world, this could sometimes lead to trouble. It is always safter to rely on a trusted company like Glenn’s Towing.

Call for Roadside Assistance or a Tow Truck (Glenn’s Towing!)
Once it is safe, it is time to call a reliable Pittsburgh towing company. To make sure you are getting the help you need, it’s important to have the following information available:

  • Your location (address, closest landmark or GPS location)

  • Description of your vehicle

  • The issue you are experiencing

  • Call back phone number


At Glenn’s Towing, we’re proud to serve Pittsburgh & the surrounding communities with fast, reliable and honest towing services. Whether you need a local tow, roadside assistance, or answers to your questions, we are here to help! Contact us anytime anytime and let us take the stress out of your next roadside emergency!

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